AI Chatbot for After-Hours Support
Never leave a customer waiting with 24/7 AI-powered support
Vatdi is an AI chatbot for after-hours support that delivers accurate answers to customer questions around the clock, even when your team is offline. It handles inquiries, captures leads, and escalates urgent issues to on-call staff. Free plan available with no credit card required.
Common Challenges
Customers in different time zones get no help
After-hours leads go cold by morning
Night shift staffing is expensive
Urgent issues missed overnight
How Vatdi Helps
24/7 customer question answering
After-hours lead capture
Urgent issue escalation
Overnight conversation summaries
Always On, Always Accurate
Vatdi does not sleep, take breaks, or call in sick. It answers customer questions at 2 AM the same way it does at 2 PM, using your approved content as its knowledge source. Every customer gets a consistent experience regardless of when they visit.
Smart Escalation for Urgent Issues
Not every after-hours inquiry can wait until morning. Vatdi identifies urgent issues like security concerns or order emergencies and escalates them to your on-call team via SMS, Slack, or email with full conversation context.
Morning Briefing for Your Team
When your team logs in, Vatdi provides a summary of overnight conversations, unresolved questions, and leads captured. Your team starts the day with full visibility instead of a pile of unread emails.
Frequently Asked Questions
Yes. Vatdi operates continuously without downtime, handling customer inquiries any time of day or night.
Yes. Define escalation rules and Vatdi alerts your on-call team via SMS, Slack, or email for high-priority issues.
Vatdi captures the full conversation and creates a ticket for your team to follow up on when they are back online.
Yes. A morning briefing summarizes all after-hours conversations, unresolved items, and captured leads.
Significantly. Vatdi costs a fraction of a single night-shift agent and scales to handle unlimited concurrent conversations.
Start Free Today
Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.