AI Chatbot for Loyalty Programs
Make your loyalty program more engaging with conversational AI
Vatdi is an AI chatbot for loyalty programs that lets members check point balances, redeem rewards, learn about tier benefits, and discover new ways to earn through simple chat conversation. It increases program engagement and reduces support load. Free plan available.
Common Challenges
Low loyalty program engagement rates
Members forget about their rewards
Support team handles routine points inquiries
Redemption process is cumbersome
How Vatdi Helps
Points balance inquiry
Reward browsing and redemption
Tier status and benefits
Engagement and promotion alerts
Points Balance and Activity
Members ask Vatdi about their points balance, recent earning activity, and expiration dates. The bot pulls data from your loyalty platform and delivers a clear summary instantly, eliminating the need to log in or call support.
Reward Redemption in Chat
Browse available rewards and redeem points directly inside the chat conversation. Vatdi shows what members qualify for, processes the redemption, and confirms the details in seconds.
Drive Program Engagement
Vatdi proactively notifies members about double-point events, new reward options, and how close they are to the next tier. This keeps your loyalty program top of mind and increases active participation rates.
Frequently Asked Questions
Yes. Members ask Vatdi their balance and get an instant response with points total, recent activity, and expiry info.
Yes. Vatdi shows available rewards and processes redemptions directly inside the conversation.
Vatdi connects with Smile.io, LoyaltyLion, Yotpo, and custom loyalty systems via API.
Yes. Configure proactive messages about double-point events, new rewards, and tier upgrade opportunities.
Yes. Vatdi can enroll new members conversationally, explaining benefits and collecting signup details in chat.
Start Free Today
Deploy an AI chatbot trained on your business data in under 5 minutes. No credit card required.