AI Chatbot Security and Encryption
Enterprise-grade security for every conversation
Vatdi is built on an enterprise-grade security architecture that protects your data with encryption at rest and in transit, per-account isolation, regular penetration testing, and SOC 2 Type II aligned practices. Your conversations, training data, and visitor information are secured at every layer.
How It Works
Review Your Security Settings
Navigate to Settings > Security in your Vatdi dashboard to review and configure two-factor authentication, IP allowlists, and session policies.
Configure Access Controls
Set up role-based access control for your team. Assign admin, agent, or viewer roles with granular permission scoping.
Enable Audit Logging
Activate detailed audit logs to track every login, data access, and configuration change for compliance reporting.
Encryption at Every Layer
All data in transit is encrypted with TLS 1.3. Data at rest uses AES-256 encryption. Database connections use mutual TLS authentication. API keys are hashed and never stored in plaintext. Even backups are encrypted with separate key management.
Account Isolation and Access Control
Each account operates in a logically isolated environment. Training data, conversations, and analytics are separated at the database level. Role-based access control ensures team members see only the data relevant to their role. Audit logs track every access event.
Infrastructure and Compliance
Vatdi runs on SOC 2 Type II certified infrastructure with automatic scaling, DDoS protection, and geographic redundancy. Regular third-party penetration tests and vulnerability scans ensure the platform stays hardened against emerging threats.
Frequently Asked Questions
Vatdi follows SOC 2 Type II aligned practices. A formal SOC 2 Type II audit report is available to Enterprise customers under NDA.
TLS 1.3 for data in transit, AES-256 for data at rest. API keys are hashed using bcrypt. Backups use envelope encryption with AWS KMS.
Yes. IP allowlisting is available on Business and Enterprise plans. Only requests from approved IP ranges can access the dashboard and API.
Yes. TOTP-based two-factor authentication is supported for all users and can be enforced at the account level.
Third-party penetration tests are conducted at least annually. Automated vulnerability scanning runs continuously.
Secure Your Chatbot Data
Enterprise-grade encryption, access control, and compliance built into every plan.