AI Chatbot with Webhook Integration
Push real-time events from your chatbot to any service
Vatdi provides webhook integration that pushes real-time events from your chatbot to any third-party service or internal tool. Trigger CRM updates, Slack notifications, email sequences, or custom workflows whenever a conversation starts, a lead is captured, or any defined event occurs.
How It Works
Configure Webhook Endpoints
Enter your endpoint URL and select which events should trigger a webhook delivery.
Test with Sample Events
Use the built-in test tool to send sample payloads to your endpoint and verify your integration works correctly.
Go Live and Monitor
Activate the webhook and monitor deliveries in the log. Retry failed events and inspect payloads anytime.
Key Benefits
Push captured leads to your CRM immediately after a conversation
Send Slack notifications when a conversation requires human attention
Trigger email sequences when specific chatbot events occur
Feed conversation data into analytics or BI platforms in real time
Event-Driven Architecture
Choose from dozens of event types: new conversation, message sent, lead captured, handover requested, CSAT submitted, and more. Each event sends a structured JSON payload to your endpoint with all relevant data including conversation transcript, visitor profile, and metadata.
Reliable Delivery with Retry Logic
Vatdi implements automatic retry with exponential backoff for failed webhook deliveries. View delivery logs, inspect payloads, and manually replay failed events from the dashboard to ensure no data is lost.
Security and Verification
Every webhook request includes a cryptographic signature that you can verify server-side to ensure the payload came from Vatdi. Use webhook secrets and IP whitelisting for additional security layers.
Frequently Asked Questions
Available events include new conversation, message sent, conversation closed, lead captured, handover requested, CSAT submitted, file uploaded, and more.
All payloads are sent as JSON via HTTP POST. Documentation includes full schema definitions for every event type.
Vatdi retries failed deliveries up to 5 times with exponential backoff. You can also manually replay any failed event from the dashboard.
Yes. Each request includes an HMAC-SHA256 signature header that you verify using your webhook secret to ensure the payload is authentic.
You can configure multiple webhook endpoints per chatbot, each listening to different event types.
Connect Your Chatbot to Everything
Real-time webhook events that integrate with any service or workflow.