Three price tiles comparing Tidio with its AI add-on against flat-rate and workspace-priced alternatives
Pricing & buying guides
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Tidio is a good multichannel inbox; the reasons stores look for an alternative to Tidio are specific: its free plan excludes AI answers, the Lyro AI agent is a separate metered add-on on top of a $29 plan, and higher tiers price per seat. This guide shows where Tidio fits, where a small store hits those limits, what to compare instead, and the alternatives with their September 2026 prices.

Bar chart of entry monthly prices for seven chatbot tools from the September 2026 price list
Pricing & buying guides
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A chatbot price list is only useful if every row states the same things: the free plan and its limit, the entry paid price, the unit that is billed, and whether AI answers are in that price or an add-on. This list does that for 19 tools from their published figures as of September 2026, groups them by pricing model, and explains how to read a price list without being misled.

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