WordPress Chatbot with Human Handover
AI handles the routine. Humans handle the complex. Seamlessly.
Vatdi is a WordPress chatbot plugin with human handover that combines AI automation with live agent support. The chatbot resolves routine questions instantly and seamlessly transfers complex conversations to your team with full chat history, so customers never repeat themselves.
How Vatdi Helps
Auto-resolve common questions while routing complex issues to agents
Transfer conversations with full context so customers never repeat themselves
Set escalation rules based on topic, sentiment, or customer request
Enable agents to take over any AI conversation at any time
The Best of Both Worlds
Pure chatbots frustrate customers with complex issues. Pure live chat is expensive and slow. Vatdi combines AI efficiency with human empathy, automatically routing each conversation to the right handler.
Seamless Handover, Zero Repetition
When Vatdi transfers to a human agent, the agent sees the full conversation history, customer details, and AI-suggested responses. The transition is invisible to the customer.
Simple WordPress Plugin
Install Vatdi from the WordPress plugin directory or paste an embed code. Configure handover rules in the dashboard. Your hybrid support system is live in minutes.
Frequently Asked Questions
When the AI detects a query it cannot handle confidently, it seamlessly transfers the conversation to a human agent along with the full chat history and context.
Yes. Define handover triggers based on topic, keywords, sentiment, confidence score, or explicit customer request for a human.
You can configure transparency levels. Most businesses clearly label AI responses while making the handover to human agents seamless.
Yes. Agents receive the complete conversation history, customer details, and AI-suggested responses when a handover occurs.
Vatdi includes its own chat interface. It can work alongside or replace existing chat plugins on your WordPress site.
Get AI Chat with Human Backup on WordPress
Install Vatdi and combine AI efficiency with human expertise on your WordPress site.