Trained on your products, pages and policies, it answers shoppers 24/7 in 95+ languages, checks order status, captures leads and hands over to your team when it matters — no coding required.
Powered by vatdi.com
Native plugins with one-click Easy Connect for self-hosted stores, and a simple widget embed everywhere else — live in minutes.
Train it once. The same answers, the same catalogue, the same handover to your team — on your website and on your own WhatsApp Business number. Both are included on every plan, the free one too.
One line of code, or a plugin for your platform
Connect the number you already use — it stays yours
Vatdi does not run Messenger, Instagram, SMS or email inboxes. See what the WhatsApp Business channel does and does not do.
WhatsApp is a trademark of WhatsApp LLC, a Meta company. Vatdi is an independent product and is not affiliated with, endorsed by or sponsored by WhatsApp LLC or Meta Platforms, Inc.
Businesses and shoppers engaging with Vatdi every day.
Customer queries resolved instantly by your AI agent.
Round-the-clock support, no shifts or downtime.
Seamless escalations to your team when a person is needed.
Don't want to do it yourself? No problem! Our team handles everything.
RAG chatbot training
Vatdi uses retrieval-augmented generation: every answer is written from the passages it finds in your catalogue, pages, policies and uploads, so it says what your store says — and says "I don't know" instead of guessing.
Most chatbots only reply. Vatdi qualifies, acts, and escalates with context so your team closes faster.
Limited to FAQs, no order lookups, and zero context for humans.
Minimal conversions and poor coverage after hours.
AI + human hybrid built to qualify buyers, resolve support, and escalate with context.
Coverage on 14 e-commerce platforms, any custom website, service sites, and ERP portals.
Enterprise-grade AI chatbot for ecommerce that sells, supports, and scales with your business—deploy in minutes without writing a single line of code.
Every visitor gets an answer from your own catalog and content, a recommendation, or a hand-off to your team — in their language.
One agent for every platform — no custom development.
Native plugin or app Connect in one click · catalog kept in sync
Widget embed One line of code · about 2 minutes
Anything else Custom sites, ERP and CRM data
Setup takes about 5 minutes with a plugin and about 2 minutes with the widget.
Launch with one widget script, match your brand, and connect the WordPress chatbot plugin, WooCommerce AI chatbot, Shopify chatbot app, OpenCart extension, or any of our other supported platforms.
Deploy your AI chatbot with a single script tag. No coding skills required—just copy, paste, and go live in under 60 seconds.
Match your brand identity with custom colors, gradients, fonts, positioning, welcome messages, agent avatars, and preset conversation starters.
Native plugin for WordPress/WooCommerce and OpenCart with automatic product sync and order tracking, a Shopify app, and a widget for every other platform.
When the AI is not sure, one click hands the chat to your team inbox. Unlimited teammates on every plan — no extra seat charges.
HTTPS everywhere, encrypted secret management, per-store isolation, and rate limiting on every public endpoint. Data encrypted in transit.
Responsive widget optimized for all devices. Delivers seamless conversations on desktop, tablet, and mobile with adaptive layouts.
Learn how operators across industries deploy multilingual AI agents, sync data, and prove ROI.
Chatbot human handover is the difference between an assistant customers trust and one they resent. Four triggers are worth escalating on: the customer asks, the assistant lacks the answer, the topic is sensitive, or the conversation is going in circles. This guide covers what to pass to the agent, what to tell the customer, how to handle out-of-hours, and the numbers that show whether the rules are set right.
Read article →
A chatbot for retail earns its place by answering the questions that stop a sale: stock, sizing, delivery dates, order status, returns and where the shop is. This guide lists what shoppers actually ask, what a retail assistant should and should not handle, how physical shops with an online store use one, and how to set it up from your own catalogue and policies in an afternoon.
Read article →
Chatbot agency pricing is a quote for time: discovery, design, integration, content and a retainer, on top of whatever tool the agency uses. Doing it yourself on a retrieval-based platform is a plan fee plus your own hours on content. This guide breaks down what an agency is actually charging for, when that is worth it, what DIY really costs, and the questions that stop you paying twice.
Read article →Start free, invite your team, and upgrade when you are ready. Every plan includes priority onboarding support.
Free, Starter and Grow run the same product. Plans differ only by monthly volume and the badge.
Whether you upload PDFs, sync WordPress or OpenCart via our plugins, or drop in a Shopify feed when it's ready, Vatdi keeps every channel on-brand and automation-first.
We handle installation, training, customization and go-live support — on the Free plan too. No card, no contract.
